During the COVID-19 pandemic, students, parents, and educators were forced to break down technology barriers to push through the school year from home. Remote testing…

For TestNav, I designed and organized System Requirements page content, and collaborated with stakeholders and QA testers to update the requirements…

SOPs describe procedures used to complete common tasks…

I designed and wrote product sheets for proposals and marketing in collaboration with other writers, designers, and input from the sales team…

Technical bulletins often pertain to more involved technical specifications directed toward…