Installation and Setup
During the COVID-19 pandemic, students, parents, and educators were forced to break down technology barriers to push through the school year from home. Remote testing became necessary seemingly overnight, and just as quickly as Pearson engineers had to create software to support this need, I had to create technical documentation for parents and teachers to help them navigate this new educational dynamic. This set up page had to account for different scenarios and operating systems in the most simple language possible. The requirements also indicated that this should be kept to one page to minimize navigation that might further confuse a non-technical user.
Tools used: Confluence, TestNav, Photoshop, Snagit, various operating systems for testing instructions
Installation and Setup Sample